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Landlord Insights

Your perspective as a property owner is vital to the evolution of property management. Share your honest insights and experiences to help us refine our service standards and build a more transparent, professional community for landlords and tenants alike.

Landlord: Rate Your Agent

We value your experience. Please provide your feedback on past rental management services you have had to help promote improvements.

We hope this will help to provide you with the highest level of care for your investment portfolio.

Rate your Property Management Experience

At cha, we would like to better understand the things that matter to you.

We'd like to know how your experiences with Property Management providers have helped you achieve your investment goals.

*First name

*Last name

*Email

*Phone

*Residential / Postal Address

*How many Property Management providers have you had manage your rental portfolio?

*How would you rate your overall experience with Property Management providers managing your portfolio property/s?

*How many properties are in your rental portfolio?

*How long have you been a landlord?

*Do you pay ...

*Do you think that the management fees you pay are value for money?

*Please select all the management activities that you think your fees pay for? (select all that apply)

I do not know what my fees actually cover

Determining the amount of rent I can get for my property

Providing a secure mechanism where rent can be paid by tenants

Managing the receipt of bonds, rent and following-up of late payments

Providing reports of rent received and all outgoing expenses

Making sure that all property expenses are paid (rates, insurance, BC levies)

Lease preparation and Bond lodgment

Establishing the true condition of my property when leased

Conducting routine site visits to check property condition

Conducting end of lease inspection to assess damage for bond deductions.

Ensuring that my property meet mandatory property standards

Forwarding requests for repairs to me to manage

Assessing requests for repairs and recommending options

Organising quotes and tradespeople to undertake repairs

Dealing with after-hours emergencies

Managing the property in such a way that there are no surprises or shock costs

Scheduling routine tasks like gutter cleaning, gardening, pool services, etc

Handling complaints, disputes, or violations of lease terms.

Marketing my property. (taking photos, advertising online, hosting open homes)

Screening tenants (accepting applications, conducting background checks, etc)

Enforcing evictions including representation at tribunals.

Please provide one example of how your property manager has helped you personally (Optional)

Do you need help?

Cha offers a number of services to help you proactively manage your investment. If you'd prefer not to receive further information on the ways we can help you, please indicate that below.

Please check this box if you do not want us to follow-up with you.

Cha is a professional real estate agency specialising in comprehensive, tailored management solutions for both landlords and tenants.

Home
Rental Listings
Services
Landlord Portal
Tenant Portal
Landlord Portal
Tenant Portal
Resources
Contact Us
General Enquiry
Tenant Enquiry
Landlord Enquiry
General Enquiry
Tenant Enquiry
Landlord Enquiry
Ya Reckon
Landlord Survey
Tenant Surveys
Landlord Survey
Tenant Surveys

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Licenced Real Estate Agent: 491 4508

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